Branch Manager

Cooper Fluid Systems; Toowoomba Regional; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Leadership role

Career development

National support

Collaborative environment

Wellbeing initiatives

Job summary

Cooper Fluid Systems is seeking an experienced Branch Manager to lead our Toowoomba operations, driving sales growth, profitability and high standards of service. You will manage day-to-day operations, develop a strong team, oversee inventory and safety, and build lasting customer relationships while delivering competitive performance in a national network.

You will lead the development of branch strategies, manage budgets and costs, and collaborate with regional management to support broader

Qualifications

• Experience in branch management or operations leadership.
• Experience within industrial, hydraulic, engineering, or related services sector.
• Strong people leadership and coaching skills.
• Sound commercial acumen with budgets, costs and P&L awareness.
• Excellent communication and stakeholder management.

Responsibilities

• Lead the day-to-day operations and performance of the Toowoomba branch.
• Drive sales growth, gross profit and branch profitability against budgets.
• Develop and implement branch sales strategies to grow customers.
• Lead, coach and develop branch employees for high performance.
• Build and maintain strong customer relationships and service levels.
• Oversee workshop and service delivery, ensuring quality and productivity.
• Manage branch inventory, stock levels and assets.
• Monitor expenses and financial performance against budget.
• Identify opportunities to improve branch efficiency and service delivery.
• Ensure compliance with policies, safety requirements and legislation.

Skills

Branch management

Commercial awareness

People leadership

Budget & P&L awareness

Sales management

Customer relationships

Communication

Education

Trade or engineering qualifications

Tools

D365 or similar system

Job description

Branch Manager | Toowoomba

Cooper Fluid Systems is seeking an experienced and commercially focused Branch Manager to lead our Toowoomba operations.

This is a key leadership role with responsibility for the overall performance of the branch, including sales and profitability, operational efficiency, customer service, inventory, safety and the leadership and development of the branch team.

You will lead the day-to-day operations while identifying opportunities for growth, strengthening customer relationships and ensuring the branch consistently delivers a high standard of service.

This is an excellent opportunity for an experienced leader who enjoys taking ownership of branch performance, developing people and driving positive commercial outcomes.

What You'll Be Doing

• Lead the overall day-to-day operations and performance of the Toowoomba branch.
• Drive sales growth, gross profit and overall branch profitability in line with agreed budgets and business plans.
• Develop and implement branch sales strategies to grow the customer base and identify new business opportunities.
• Lead, coach and develop branch employees, creating a positive, accountable and high-performing team environment.
• Build and maintain strong relationships with customers while ensuring a consistently high level of customer service.
• Oversee workshop and service delivery, ensuring quality, productivity and customer expectations are achieved.
• Manage branch inventory, stock levels and assets to support operational and customer requirements.
• Monitor branch expenses, financial performance and operational costs against budget.
• Identify and implement opportunities to improve branch efficiency, productivity and service delivery.
• Ensure branch operations comply with company policies, procedures, safety requirements and relevant legislation.
• Work closely with regional management and other areas of the business to support broader company objectives.

About You

You will be an experienced operational leader with strong commercial awareness and the ability to successfully manage people, customers and branch performance.

Ideally, you will bring:

• Previous experience in branch management, operations management or a similar leadership position.
• Experience within the industrial, hydraulic, engineering, trade or related services sector will be highly regarded.
• Strong people leadership skills with experience coaching, developing and motivating teams.
• Sound commercial acumen, including experience managing budgets, costs, sales performance and profit and loss.
• A strong understanding of sales management and the ability to identify opportunities for business growth.
• Excellent communication and relationship-building skills across customers, employees and key stakeholders.
• Strong organisational, problem-solving and decision-making capabilities.
• Experience within workshop, service, warehousing or branch operations would be highly regarded.
• Relevant trade or engineering qualifications and/or extensive experience within a trade-based industry would be advantageous.
• Competency across Microsoft Office, with experience using D365 or similar business systems considered advantageous.

What We Offer

• Competitive salary and benefits package.
• A key leadership role with ownership of branch performance.
• Opportunities for professional development and career progression.
• Support from an established national business and broader leadership team.
• A supportive and collaborative working environment.
• Employee wellbeing initiatives and social activities.

About Us

Cooper Fluid Systems is a leading provider of hydraulic, pneumatic, lubrication, fire suppression and fluid transfer solutions, with a national network supporting customers across Australia.

We pride ourselves on delivering quality products, technical expertise and reliable service while building long-term partnerships with our customers.

If you are an experienced leader looking for the opportunity to take ownership of a branch, develop a strong team and drive continued growth, we would love to hear from you.

Privacy Statement

Cooper Fluid Systems is committed to protecting the privacy, confidentiality and security of personal information provided to the Group. All information provided will be stored and maintained in accordance with the Privacy Act and other relevant legislation.

Cooper Fluid Systems is an Equal Opportunity Employer.

Cooper Fluid Systems is committed to safe work practices and providing a safe working environment. Due to the nature of this position, successful candidates may be required to undergo a pre-employment medical, drug and alcohol testing and a police check.