Branch Operations & Sales Coordinator - Equipment Hire

Reliable Hire; Queensland; On-site; AUD 52,000 - 68,000; Full time

Job summary

Reliable Hire is seeking a motivated Branch Operations Sales Coordinator for our Bundaberg branch in Queensland. You will help keep the branch running smoothly by coordinating equipment movements, engaging customers and supporting daily operations.

The role suits someone who is hands-on, enjoys problem solving and can juggle multiple priorities in a fast-paced environment. A driver’s licence and strong administration skills are essential.

Qualifications

• Experience in customer service, sales support or branch operations.
• Confident in proactively contacting customers and following up sales opportunities.
• Experience using CRM systems and maintaining accurate customer records.
• Valid driver’s licence held.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.

Responsibilities

• Coordinate equipment deliveries, pickups and returns and keep hire schedules on track.
• Proactively engage with customers via calls, emails and follow‑ups.
• Follow up quotes and identify new hire opportunities for the team.
• Monitor fleet availability and keep accurate customer records.
• Respond to inquiries and resolve issues while maintaining relationships.
• Coordinate faults, repairs and replacements with workshop staff.

Skills

Customer service

Sales support

Branch operations

CRM systems

Time management

Communication

Tools

CRM software

Job description

Reliable Hire is seeking a motivated Branch Operations Sales Coordinator for our Bundaberg branch in Queensland. You will help keep the branch running smoothly by coordinating equipment movements, engaging customers and supporting daily operations.

The role suits someone who is hands-on, enjoys problem solving and can juggle multiple priorities in a fast-paced environment. A driver’s licence and strong administration skills are essential.