Branch Manager: Lead Sales & Workshop Team

ARB Corporation; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary + super

Company vehicle (4WD)

Professional development

International exposure

Supportive team environment

Job summary

ARB Corporation Ltd seeks a Branch Manager to lead the Retail Sales team and Workshop Supervisor, ensuring safe, profitable operation across our showroom and automotive workshop in Sydney. You will coach staff, drive customer service excellence and exceed safety, commercial and people targets.

This role offers a competitive base salary with super, a 4WD company vehicle, and opportunities for professional development and international exposure within a world-class team.

Qualifications

• Proven experience leading and developing teams of ten or more professionals.
• Experience in retail and workshop environments is preferred.
• Ability to develop customer-centric strategies.
• Strong financial understanding including pricing, assets and P&L.
• Excellent communication and leadership skills.
• Familiarity with 4x4 accessories and off-road vehicles highly regarded.

Responsibilities

• Leading a Branch of sales and fitting staff to achieve personal growth and career development.
• Influence commercial decisions and process disciplines to deliver and exceed productivity and profitability targets.
• Champion the customer experience within the Branch, deliver the highest quality of installations and professional sales support.
• Process adherence leading to accurate Inventory management. Ensure customer orders are supplied in full and on time. Inventory to be managed with a Just in time philosophy aligned to distribution schedules.
• Providing support and market feedback to the Retail Operations Manager regarding competitor activity, new business opportunities, product trends and customer insights.
• Collaborate with local fleet and dealer partners to create value adding relationships.

Skills

Leadership

Team management

Customer focus

Financial acumen

Strategic thinking

Job description

ARB Corporation Ltd seeks a Branch Manager to lead the Retail Sales team and Workshop Supervisor, ensuring safe, profitable operation across our showroom and automotive workshop in Sydney. You will coach staff, drive customer service excellence and exceed safety, commercial and people targets.

This role offers a competitive base salary with super, a 4WD company vehicle, and opportunities for professional development and international exposure within a world-class team.