Branch Manager: Lead Auto Retail & Workshop Teams

ARB 4x4 Accessories; Australia; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Company vehicle

Professional development

International exposure

Collaborative team

Job summary

ARB Corporation Ltd is seeking a Branch Manager to lead the Retail Sales team and Workshop Supervisor across showroom and automotive workshop operations. You will drive safety, customer satisfaction, and commercial targets while ensuring efficient, profitable store performance.

Applicants should have proven leadership experience, a passion for off-road and 4x4 accessories, and the ability to develop customer-centric strategies aligned with ARB values. This is a full-time role based in Australia.

Qualifications

• Proven leadership of teams of ten or more.
• Experience with 4x4 accessories or off-road vehicles preferred.
• Ability to drive customer-centric strategies across the business.
• Commitment to exceptionally high customer service standards.
• Knowledge of pricing, asset management and profitability.

Responsibilities

• Lead a branch of sales and fitting staff to drive growth and development.
• Influence commercial decisions to deliver productivity and profitability.
• Champion customer experience through high-quality installations and sales support.
• Maintain accurate inventory and ensure orders are fulfilled on time.
• Provide market feedback and collaborate with fleet and dealer partners.

Skills

Leadership

Team development

Customer service

Sales & profitability

P&L awareness

Asset management

Mechanical aptitude

Job description

ARB Corporation Ltd is seeking a Branch Manager to lead the Retail Sales team and Workshop Supervisor across showroom and automotive workshop operations. You will drive safety, customer satisfaction, and commercial targets while ensuring efficient, profitable store performance.

Applicants should have proven leadership experience, a passion for off-road and 4x4 accessories, and the ability to develop customer-centric strategies aligned with ARB values. This is a full-time role based in Australia.