Sales Assistant

ARB 4x4 Accessories; Rockhampton Regional; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Employee discounts

Career growth opportunities

Work‑life balance

Job summary

ARB 4x4 Accessories in Rockhampton region seeks an organised administrator to drive sales and deliver outstanding service. You’ll manage bookings, inventory, and daily banking while coordinating with fleet, trade and retail customers for installation requests.

You will oversee jobs from booking through to delivery, ensuring quality checks and ready-for-pickup status. You’ll also represent ARB at events like 4x4 Shows to promote products.

Qualifications

• Previous experience in administration, coordination, customer service, scheduling, or office support roles.
• Strong organisational and multitasking abilities.
• Experience with fleet customers, dealerships, or service-based environments is a plus.

Responsibilities

• Provide administrative support: data entry, bookings, banking, inventory, and check workshop output before delivery.
• Coordinate with fleet, trade, and retail customers to arrange accessory installations and ensure service excellence.
• Track jobs from booking to completion, ensuring vehicles are finalised and ready for collection.
• Participate in events like 4x4 Shows and Open Days to showcase ARB products.

Job description

The Role:

As the go-to expert for customers, you'll drive sales by recommending premium 4x4 accessories that meet customer needs. Reporting to the Branch Manager, you'll convert enquiries into confirmed orders while delivering exceptional service and ensuring jobs run smoothly from booking through to completion.

What You’ll Do:

• Provide Administrative Support: Perform data entry, manage bookings, daily banking, inventory management, and check workshop output before delivery to customers.
• Support Fleet, Trade & Retail Customers: Liaise with fleet operators, dealerships, trade customers, and retail clients to coordinate accessory installations and deliver exceptional service.
• Oversee Job Completion & Deliveries: Track jobs from booking through to completion, ensuring vehicles are finalised, quality checked, and ready for customer collection.
• Get involved in Epic Events: Participate in exciting events like 4x4 Shows and Open Days that showcase our brand and products.

What's in It for You:

• Ability to earn up 80k per annum for the right candidate!
• Full-Time or Part-Time permanent role, to support a healthy work-life balance
• Generous Employee Discounts on ARB products and accessories.
• Career growth opportunities within a leading aftermarket accessories brand, supported by ongoing training.

Who You Are:

• Highly Organised: You excel at managing multiple tasks, prioritising workloads, and keeping everything on track.
• Administration Professional: Previous experience in administration, coordination, customer service, scheduling, or office support roles.
• Customer Focused: You enjoy helping people and building strong relationships with customers and stakeholders.
• Fleet & Trade Account Experience (Desirable): Experience working with fleet customers, dealerships, trades, or service-based environments will be highly regarded.

About us:

At ARB, we're not just a brand; we’re a lifestyle. Our passion for off‑road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Operating in 100 countries, our reputation is built on high-quality products and people who value quality, reliability, and practicality.