Branch Manager — Growth & Employer Engagement

Sarina Russo Job Access Australia Pty Ltd; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

An attractive salary package and bonus

Five weeks annual leave per year

Ongoing Learning, Development and Adv.

Flexible working arrangements

Job summary

Sarina Russo Job Access Australia Pty Ltd in Melbourne is seeking an experienced leader to manage the Preston and Heidelberg teams, driving branch performance and profitability under the National Manager.

You will build strong relationships with local employers and community groups to create sustainable employment opportunities for clients, while coaching staff and delivering KPI-driven outcomes across two locations.

Qualifications

• Proven leadership experience within employment services or similar program.
• Strong business development and employer engagement skills.
• Demonstrated success managing performance-driven teams and KPIs.
• Excellent stakeholder management and relationship-building abilities.
• Strong commercial acumen with focus on growth and results.
• Passion for helping people achieve sustainable employment outcomes.

Responsibilities

• Lead, motivate and inspire a high-performing team to achieve contractual outcomes and business targets.
• Drive branch growth through strategic business development initiatives and employer engagement.
• Foster a culture of continuous improvement, accountability and excellence.
• Coach, mentor and develop team members to maximise performance and career growth.
• Ensure operational excellence, compliance and quality service delivery.
• Develop and maintain strong relationships with employers, community organisations and key stakeholders.
• Monitor branch performance and implement strategies to achieve KPIs and profitability goals.

Skills

Leadership experience

Employer engagement

Commercial acumen

Stakeholder management

People management

KPI achievement

Job description

Sarina Russo Job Access Australia Pty Ltd in Melbourne is seeking an experienced leader to manage the Preston and Heidelberg teams, driving branch performance and profitability under the National Manager.

You will build strong relationships with local employers and community groups to create sustainable employment opportunities for clients, while coaching staff and delivering KPI-driven outcomes across two locations.