Branch Manager – Growth, People & Impact

Sarina Russo Job Access; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Five weeks annual leave

Bonus

Learning & development opportunities

Job summary

Sarina Russo Job Access in Melbourne is seeking an accomplished leader to drive performance across Preston and Heidelberg branches. You will steer branch profitability, lead a high-performing team, and strengthen employer engagement with local employers and community groups.

You will coach and mentor staff, ensure quality service delivery, and foster continuous improvement while balancing growth with compliance.

Qualifications

• Proven leadership experience within Employment Services or similar programs.
• Strong business development and employer engagement skills.
• Demonstrated success managing performance-driven teams and achieving KPIs.
• Excellent stakeholder management, networking and relationship-building abilities.
• Strong commercial acumen with a growth and results focus.

Responsibilities

• Lead, motivate and inspire a high-performing team to achieve contractual outcomes and business targets.
• Drive branch growth through strategic business development initiatives and employer engagement.
• Foster a culture of continuous improvement, accountability and excellence.
• Coach, mentor and develop team members to maximise performance and career growth.
• Ensure operational excellence, compliance and quality service delivery.
• Develop and maintain strong relationships with employers, community organisations and key stakeholders.
• Monitor branch performance and implement strategies to achieve KPIs and profitability goals.

Skills

Leadership

Business development

KPI management

Stakeholder management

Commercial acumen

Job description

Sarina Russo Job Access in Melbourne is seeking an accomplished leader to drive performance across Preston and Heidelberg branches. You will steer branch profitability, lead a high-performing team, and strengthen employer engagement with local employers and community groups.

You will coach and mentor staff, ensure quality service delivery, and foster continuous improvement while balancing growth with compliance.