Branch Banking Experience Advisor

NAB; Broken Hill; On-site; AUD 60,000 - 68,000; Full time

Job summary

NAB's Tumut branch is seeking a Branch Customer Advisor to deliver a seamless, personalized banking experience. You’ll be the first contact for customers, helping with account openings, unsecured lending, and everyday banking transactions while guiding customers to self-service options for simplicity and security.

Join a customer-obsessed team across branches with training and onboarding and the flexibility to cover neighbouring branches as needed.

Qualifications

• Customer-centric mindset with attention to detail.
• Team player who delivers accurate, efficient transactions.
• Commitment to inclusive service for NAB's diverse customers.

Responsibilities

• Support NAB’s Tumut branch as the first point of contact for customers.
• Identify appropriate products and services, including account opening and lending.
• Promote Smarter Banking options and self-service channels.

Skills

Customer focus

Team player

Attention to detail

Job description

NAB's Tumut branch is seeking a Branch Customer Advisor to deliver a seamless, personalized banking experience. You’ll be the first contact for customers, helping with account openings, unsecured lending, and everyday banking transactions while guiding customers to self-service options for simplicity and security.

Join a customer-obsessed team across branches with training and onboarding and the flexibility to cover neighbouring branches as needed.