Branch Banking Advisor – Smarter Banking & Local Coverage

National Australia Bank; Tumut; Hybrid; AUD 52,000 - 64,000; Full time

Job summary

National Australia Bank in Tumut is hiring a Branch Customer Advisor to deliver a seamless banking experience for local customers. You’ll be the first point of contact, helping with account opening, everyday transactions, and personalised service.

You’ll work with a team dedicated to inclusion, accuracy, and community impact. Availability Monday to Friday, with training upfront, and a licence and transport to cover neighbouring branches as needed.

Qualifications

• A passion for delivering quality banking experiences for NAB’s diverse range of customers.
• A team player with keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and appreciation for inclusion and diversity of NAB’s customers.

Responsibilities

• Support NAB’s Tumut branch by being the first point of contact for customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Job description

National Australia Bank in Tumut is hiring a Branch Customer Advisor to deliver a seamless banking experience for local customers. You’ll be the first point of contact, helping with account opening, everyday transactions, and personalised service.

You’ll work with a team dedicated to inclusion, accuracy, and community impact. Availability Monday to Friday, with training upfront, and a licence and transport to cover neighbouring branches as needed.