Branch Banking Advisor – Markets & Modbury

National Australia Bank; Adelaide; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

National Australia Bank in Adelaide is seeking a Branch Customer Advisor to deliver a seamless customer experience. You will be the first point of contact for customers, helping with account openings, banking transactions and guiding them to NAB’s digital options.

We value a team player with attention to detail, a passion for service, and inclusion of diverse customers. Mandarin language skills are highly regarded, and the role is full-time at a local NAB branch.

Qualifications

• Customer-focused professional with a passion for delivering quality service.
• Ability to identify suitable NAB products and explain options clearly.
• Attention to detail to ensure accurate and efficient transactions.

Responsibilities

• Serve as the first point of contact for customers at the branch.
• Assist with account opening, unsecured lending, and banking transactions.
• Promote Smarter Banking options and digital self-service tools.

Skills

Customer service

Branch banking

Cross-selling

Digital banking

Education

High school diploma or equivalent

Tools

CRM systems

POS systems

Job description

National Australia Bank in Adelaide is seeking a Branch Customer Advisor to deliver a seamless customer experience. You will be the first point of contact for customers, helping with account openings, banking transactions and guiding them to NAB’s digital options.

We value a team player with attention to detail, a passion for service, and inclusion of diverse customers. Mandarin language skills are highly regarded, and the role is full-time at a local NAB branch.