Banking Customer Experience Advisor

NAB; Adelaide; On-site; AUD 48,000 - 60,000; Full time

Job summary

NAB is seeking a Branch Customer Advisor in Adelaide to be the welcoming face for customers at the Edwardstown branch. You’ll help with everyday banking needs, guide customers to suitable products, and promote NAB’s digital self-service options to make banking simpler and more secure.

Join a team that values customer-centric care and professional development, with 5 days per week hours and a focus on delivering consistent, high-quality service to our community.

Responsibilities

• Support NAB's Edwardstown branch by being the first point of contact for customers.
• Identify suitable products and services for customers: account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options for customers; making banking simple, easy and secure.

Job description

NAB is seeking a Branch Customer Advisor in Adelaide to be the welcoming face for customers at the Edwardstown branch. You’ll help with everyday banking needs, guide customers to suitable products, and promote NAB’s digital self-service options to make banking simpler and more secure.

Join a team that values customer-centric care and professional development, with 5 days per week hours and a focus on delivering consistent, high-quality service to our community.