Branch Banking: Customer Experience Advisor

National Australia Bank; Western Australia; Hybrid; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Banking discounts

Travel discounts and offers

Parental leave and other leave options

Job summary

National Australia Bank is seeking a Branch Customer Advisor – Banking to join a full-time team across Perth Metro and North of the River branches. You will be the initial touchpoint for customers, helping them with account openings, lending and everyday banking needs.

We value customer-centred service and inclusion, offering career development, discounts on banking products, and a supportive workplace culture. The role is full-time, five days a week, with NAB's extensive benefits.

Responsibilities

• Support one of NAB's Perth Metro and North of the River branches by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

Job description

National Australia Bank is seeking a Branch Customer Advisor – Banking to join a full-time team across Perth Metro and North of the River branches. You will be the initial touchpoint for customers, helping them with account openings, lending and everyday banking needs.

We value customer-centred service and inclusion, offering career development, discounts on banking products, and a supportive workplace culture. The role is full-time, five days a week, with NAB's extensive benefits.