Branch Banking & Customer Experience Advisor

NAB; Clare; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Banking benefits

Career development programs

Inclusive workplace

Job summary

NAB Port Augusta is seeking a Branch Customer Advisor to deliver a seamless, customer-centric banking experience. You’ll be the first point of contact, helping customers with account opening, unsecured lending and everyday banking transactions.

Join 9:00am-4:30pm Mon-Thu and 9:00am-5:30pm Fri, five days a week. NAB offers tailored career development, banking benefits, and a diverse, inclusive workplace to support your growth and success.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Support NAB's Port Augusta branch by being the first point of contact for customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Skills

Customer service

Team player

Attention to detail

Customer centric thinking

Job description

NAB Port Augusta is seeking a Branch Customer Advisor to deliver a seamless, customer-centric banking experience. You’ll be the first point of contact, helping customers with account opening, unsecured lending and everyday banking transactions.

Join 9:00am-4:30pm Mon-Thu and 9:00am-5:30pm Fri, five days a week. NAB offers tailored career development, banking benefits, and a diverse, inclusive workplace to support your growth and success.