Branch Banking Advisor – Customer Experience

NAB; Inverell; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Mileage reimbursement

Career development programs

Colleague banking discounts

Job summary

NAB is hiring a Branch Customer Advisor – Banking for Tamworth to deliver tailored customer experiences. You’ll work with the Tamworth branch and nearby communities, helping customers with accounts, lending and everyday banking needs.

You will promote Smarter Banking options and ensure a seamless, secure customer journey while embracing NAB’s commitment to inclusive service and career development.

Qualifications

• Passionate about delivering quality customer experiences.
• Ability to identify suitable banking products for customers.
• Comfort with self-service and digital banking options.

Responsibilities

• Support NAB's Tamworth, Gunnedah, Quirindi & Walcha Branches by being the first point of contact for customers.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy and secure.

Skills

Customer service

Attention to detail

Team player

Inclusion awareness

Job description

NAB is hiring a Branch Customer Advisor – Banking for Tamworth to deliver tailored customer experiences. You’ll work with the Tamworth branch and nearby communities, helping customers with accounts, lending and everyday banking needs.

You will promote Smarter Banking options and ensure a seamless, secure customer journey while embracing NAB’s commitment to inclusive service and career development.