Branch Banking Advisor – Customer Experience

NAB; Broken Hill; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Banking discounts

Travel discounts

Parental leave

Volunteer leave

Job summary

NAB is seeking a Branch Customer Advisor to support the Cowra branch, delivering a seamless, tailored customer experience and building strong customer relationships in the local community.

You will identify suitable products, assist with account openings and transactions, and demonstrate NAB's self-service and digital options to make banking simple, secure and accessible for customers.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of NAB's customers.

Responsibilities

• Support NAB’s Cowra Branch by being the first point of contact for customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate NAB's Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Job description

NAB is seeking a Branch Customer Advisor to support the Cowra branch, delivering a seamless, tailored customer experience and building strong customer relationships in the local community.

You will identify suitable products, assist with account openings and transactions, and demonstrate NAB's self-service and digital options to make banking simple, secure and accessible for customers.