Branch Administration & Operations Leader

Hitachi Construction Machinery; City of Launceston; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Employee perks program

Career progression

Inclusive culture

Health insurance discount

Referral program

Parental leave

Training & development

Job summary

Hitachi Construction Machinery (Australia) Pty Ltd, Launceston branch, is seeking an Administration Manager to lead branch administration and site services. Reporting to the Branch Manager, you will oversee daily operations, ensure process compliance and support financial activities.

The successful candidate will have proven people leadership, strong organizational and budgeting skills, and a hands-on approach to drive efficiency while maintaining safety and strong stakeholder relationships.

Qualifications

• Proven management and leadership experience leading a small team in administration or similar environment.
• Strong organisational ability with demonstrated administrative experience.
• High attention to detail with budgeting skills.
• Excellent communication and relationship-building abilities.
• Hands-on, proactive, solutions-focused leadership.
• Comfort with multiple systems and processes.

Responsibilities

• Manage branch administration operations to ensure effectiveness, efficiency and cost control.
• Lead the Administration team, ensuring high performance and alignment to branch objectives.
• Monitor Administration Department budgets, track expenditure and address variances.
• Coordinate branch inductions, onboarding activities, training bookings and maintenance of competency records.
• Manage receivables and payables including customer debt follow-up, cash handling, banking, petty cash and account maintenance.
• Support branch auditing, QA processes and ensure compliance with corporate standards.
• Ensure safety and risk management controls are in place, including monthly inspections, observations, toolbox talks and contractor compliance.
• Maintain branch appearance, filing systems, archive processes and support internal and customer events.

Skills

People management

Organisational skills

Budgeting

Communication

Leadership mindset

IT literacy

Tools

MS Office

ERP systems

Job description

Hitachi Construction Machinery (Australia) Pty Ltd, Launceston branch, is seeking an Administration Manager to lead branch administration and site services. Reporting to the Branch Manager, you will oversee daily operations, ensure process compliance and support financial activities.

The successful candidate will have proven people leadership, strong organizational and budgeting skills, and a hands-on approach to drive efficiency while maintaining safety and strong stakeholder relationships.