Box Office & Admin Coordinator

Regional Arts Victoria; Wangaratta; On-site; AUD 28,000 - 34,000; Part time

Job summary

Wangaratta Performing Arts and Convention Centre (WPACC) in Wangaratta, VIC, is seeking a friendly Box Office Sales and Administration Officer to join our team in a part-time, job-share arrangement. You will be the face of the box office, delivering exceptional front-of-house experiences while supporting venue operations behind the scenes.

Availability for some evenings and weekends is required, and you will manage ticket sales, customer enquiries and daily reconciliation with attention to

Qualifications

• Experience with ticket systems and box office sales is highly regarded.
• Strong attention to detail and excellent customer service skills.
• Ability to work a varied role in a fast-paced environment.

Responsibilities

• Provide outstanding customer service to a diverse range of patrons.
• Manage ticket sales and enquiries with confidence and professionalism.
• Perform daily reconciliation and financial reporting.
• Assist with sales reporting and administrative processes.
• Support wider venue operations and event delivery.
• Resolve enquiries efficiently at first point of contact.

Skills

Customer service

Administration

Tools

Ticketing software

Job description

Wangaratta Performing Arts and Convention Centre (WPACC) in Wangaratta, VIC, is seeking a friendly Box Office Sales and Administration Officer to join our team in a part-time, job-share arrangement. You will be the face of the box office, delivering exceptional front-of-house experiences while supporting venue operations behind the scenes.

Availability for some evenings and weekends is required, and you will manage ticket sales, customer enquiries and daily reconciliation with attention to