Arts Center Front Office & Admin Specialist

BCMA - Ballarat Centre of Music and the Arts; Ballarat; On-site; AUD 40,000 - 60,000; Part time

Job summary

BCMA - Ballarat Centre of Music and the Arts in Ballarat East is seeking an organised, enthusiastic Office Administrator & Customer Service person to join the administration team. This part-time role supports day-to-day operations of our vibrant performing arts centre and community.

The successful applicant will have a minimum of 1–2 years' office administration experience, excellent organisational and communication skills, and a genuine passion for providing outstanding customer service.

Qualifications

• Minimum 1–2 years of office administration experience.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritise.
• Professional and friendly manner.

Responsibilities

• Greeting and assisting students, families and visitors at reception.
• Providing high level customer service.
• Responding to customer inquiries in person, by phone and via email.
• General office administration and reception duties.
• Data entry and maintaining accurate student and customer records.
• Basic bookkeeping and processing financial information.
• Taking payments and assisting with account enquiries.
• Assisting with enrolments, timetable administration and class organisation.
• Managing communications and correspondence.

Skills

Customer service

Organisational skills

Data entry

Multitasking

Interpersonal skills

Computer literacy

Communication

Tools

Microsoft Office

Job description

BCMA - Ballarat Centre of Music and the Arts in Ballarat East is seeking an organised, enthusiastic Office Administrator & Customer Service person to join the administration team. This part-time role supports day-to-day operations of our vibrant performing arts centre and community.

The successful applicant will have a minimum of 1–2 years' office administration experience, excellent organisational and communication skills, and a genuine passion for providing outstanding customer service.