Boutique Luxury Concierge & Guest Services (Part Time)

The Alva Hotel Brisbane; Brisbane; On-site; AUD 34,000 - 44,000; Part time

Job summary

The Alva Hotel Brisbane, Fortitude Valley, seeks a part-time Hotel Services Team Member to welcome guests, handle arrivals, and deliver in-room dining. You will move between valet, room service and front desk requests, acting as the local guide and sharing knowledge of Brisbane’s Valley, galleries, and dining.

Join a design-led boutique property within IHG’s Vignette Collection and bring a service-focused mindset, resilience, and a passion for hospitality to a dynamic, guest-centric team.

Qualifications

• Experience in luxury hotel service or high-touch guest-facing roles.
• Service mindset with ability to build rapport quickly.
• Flexible, resilient across busy shifts and weekends.

Responsibilities

• Greet guests on arrival and assist with in-room dining deliveries.
• Assist across valet, room service and front office requests.
• Act as a local guide for guests with recommendations to venues and events.

Skills

Luxury service

Guest service

Resilience

Tools

OPERA PMS

Job description

The Alva Hotel Brisbane, Fortitude Valley, seeks a part-time Hotel Services Team Member to welcome guests, handle arrivals, and deliver in-room dining. You will move between valet, room service and front desk requests, acting as the local guide and sharing knowledge of Brisbane’s Valley, galleries, and dining.

Join a design-led boutique property within IHG’s Vignette Collection and bring a service-focused mindset, resilience, and a passion for hospitality to a dynamic, guest-centric team.