Boutique Front Desk Agent - Craft Guest Experiences

EVT Connect Hospitality; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Pro-Invest Hotels in Sydney is seeking a Front Desk Agent to welcome guests, manage check-in/check-out, and act as a warm ambassador for the hotel. You will cultivate personable guest interactions and present a flawless first impression on every shift.

The role requires energy, excellent communication, multitasking under pressure, and a genuine passion for hospitality. You will collaborate with a team to deliver memorable experiences and uphold the hotel’s standards of service and integrity.

Responsibilities

• You will welcome guests and assist with check-in and check-out.
• You will act as an ambassador of the hotel and provide memorable guest experiences.
• You will communicate effectively and resolve guest requests with a positive attitude.
• You will multitask efficiently under pressure while maintaining attention to detail.
• You will work with the Front Office team to meet service standards.

Job description

Pro-Invest Hotels in Sydney is seeking a Front Desk Agent to welcome guests, manage check-in/check-out, and act as a warm ambassador for the hotel. You will cultivate personable guest interactions and present a flawless first impression on every shift.

The role requires energy, excellent communication, multitasking under pressure, and a genuine passion for hospitality. You will collaborate with a team to deliver memorable experiences and uphold the hotel’s standards of service and integrity.