Boutique Coffee Experience Lead & Trainer

Nestle; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Nespresso machine

Monthly coffee credit

Staff discounts

Job summary

Nespresso Chadstone boutique is seeking a passionate Coffee Expert to lead and elevate the coffee experience. This full-time role operates on a rotating roster, including alternate weekends, late nights, and keyholder responsibilities.

You will train and inspire the team, run workshops and tasting experiences, and ensure every cup meets high standards. Join a brand that values learning, collaboration and customer passion.

Qualifications

• Passion for coffee and ability to inspire others.
• Experience in retail or hospitality, with exposure to training or leadership.
• Comfort delivering workshops or coaching team members.
• Strong communication and customer-focused approach.

Responsibilities

• Lead and elevate the boutique coffee experience daily.
• Deliver engaging training sessions and masterclasses for the team.
• Lead coffee launches and tasting experiences to reflect high standards.
• Act as boutique coffee leader, building team capability and a learning culture.
• Support daily operations, including opening/closing as a keyholder.
• Create meaningful customer connections with passion, knowledge and warmth.

Skills

Coffee expertise

Retail experience

Leadership

Workshop delivery

Communication

Job description

Nespresso Chadstone boutique is seeking a passionate Coffee Expert to lead and elevate the coffee experience. This full-time role operates on a rotating roster, including alternate weekends, late nights, and keyholder responsibilities.

You will train and inspire the team, run workshops and tasting experiences, and ensure every cup meets high standards. Join a brand that values learning, collaboration and customer passion.