Boutique Assistant Manager: Lead Coffee Experience

Nestlé S.A.

Waverley Council

On-site

AUD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Coffee perks

Exclusive access

Bonus incentives

Uniform provided

Training & mentoring

Wellbeing program

Parental leave

Career growth

Job summary

Nespresso in Australia is seeking an experienced boutique leader for a Full‑Time role on a rotating roster (32 hour / 44 hour). You will inspire and coach staff, drive smooth boutique operations, engage customers with coffee passion, and ensure admin and reporting tasks are kept on track.

You’ll enjoy coffee perks, exclusive product access, quarterly bonus incentives, uniform, training, wellbeing support, parental leave, and growth opportunities in a diverse, inclusive team committed to

Qualifications

Experience in retail or hospitality leading teams.
Strong coaching and motivational skills.
Attention to detail and delivering great service.
Commitment to sustainability and B Corp values.

Responsibilities

Inspire and energise your team to create unforgettable customer experiences every day.
Coach and empower staff, fostering a collaborative environment committed to service excellence.
Drive smooth boutique operations and lead by example in both customer service and efficiency.
Motivate your team to achieve goals and celebrate wins as a group.
Engage customers with your coffee passion, expert product knowledge, and high-impact sales skills.
Ensure all admin and reporting tasks are handled accurately, keeping the boutique on track.