Bookkeeper & Customer Ops Coordinator — Flexible Hours

Veritas Recruitment Clayton Partnership; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Veritas Recruitment Clayton Partnership in Keysborough VIC is seeking an experienced Bookkeeper / Accounts & Customer Service Coordinator to support the day‑to‑day finance and operations of a global tech and engineering organisation.

You will manage day‑to‑day bookkeeping (AP/AR), customer statements, and month‑end activities, while handling customer inquiries and coordinating order fulfilment with internal teams and suppliers.

Qualifications

• Combines bookkeeping knowledge with customer service and proactive problem solving.
• Experience in accounts payable/receivable and reconciliations preferred.
• Ability to manage multiple priorities and maintain accuracy in records.

Responsibilities

• Manage day-to-day bookkeeping, including accounts payable, receivable, debtor follow‑up and reconciliations.
• Assist with credit management, customer statements and month-end/year-end activities.
• Handle customer enquiries via phone and email, providing timely updates on pricing, product availability and deliveries.
• Process sales orders and coordinate order fulfilment from receipt through to dispatch.
• Liaise with internal teams, suppliers and freight providers to ensure smooth and timely delivery.
• Raise purchase orders, monitor stock levels and coordinate inventory replenishment.
• Maintain accurate customer, supplier and financial records, along with relevant reporting.
• Identify opportunities to improve processes and enhance customer service.

Skills

Bookkeeping

Customer service

Communication

Attention to detail

Time management

Education

Certificate III in Bookkeeping

Diploma of Accounting

Tools

D365 ERP

Job description

Veritas Recruitment Clayton Partnership in Keysborough VIC is seeking an experienced Bookkeeper / Accounts & Customer Service Coordinator to support the day‑to‑day finance and operations of a global tech and engineering organisation.

You will manage day‑to‑day bookkeeping (AP/AR), customer statements, and month‑end activities, while handling customer inquiries and coordinating order fulfilment with internal teams and suppliers.