Billing & Admin Specialist – Invoicing & Records

Cleanaway; City Of Kwinana; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary package

Paid parental leave

Employee share plan

Novated leasing

Vaccinations (flu)

Employee assistance program

Health insurance discounts

Company discounts

Job summary

Cleanaway is seeking an Administration Officer in Kwinana, WA to support invoicing, documentation, and customer services. You will work with operations and finance to ensure accurate billing and timely processing, while maintaining data integrity and professional stakeholder communication.

The role demands meticulous attention to detail, strong organizational skills, and the ability to handle multiple priorities in a busy environment. Experience with Salesforce and ERP systems is advantageous.

Qualifications

• Experience in administration and invoicing roles.
• Proven data entry accuracy and problem solving.
• Familiarity with billing processes and customer service.
• Experience with Salesforce or ERP systems is advantageous.

Responsibilities

• Process customer invoices accurately and efficiently using documentation and internal systems.
• Review and reconcile job documentation to ensure correct charges and details before invoicing.
• Liaise with operations to clarify job details and resolve discrepancies.
• Investigate and resolve billing enquiries, disputes and credit requests promptly.
• Maintain accurate customer records and manage cases in Salesforce.
• Follow up on outstanding sales orders and incomplete documentation to capture all revenue.
• Collaborate with finance and ops to resolve issues and improve admin efficiency.
• Provide general admin support and assist with meetings.

Skills

Attention to detail

Organised

Time management

Communication

Data entry

Excel

Salesforce

Invoicing

Accounts receivable

Tools

Salesforce

JDE

Excel

Job description

Cleanaway is seeking an Administration Officer in Kwinana, WA to support invoicing, documentation, and customer services. You will work with operations and finance to ensure accurate billing and timely processing, while maintaining data integrity and professional stakeholder communication.

The role demands meticulous attention to detail, strong organizational skills, and the ability to handle multiple priorities in a busy environment. Experience with Salesforce and ERP systems is advantageous.