Bilingual Presales Engineer (JP/EN) - Digital Workplace

TeamViewer; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Onsite onboarding in Adelaide

Team events

Open door policy

Work From Abroad Program

Diversity commitment

Job summary

TeamViewer invites you to join as a Presales Solutions Engineer (Japanese & English Speaking) in the Mid-Market Solutions Engineering team, supporting Japan and the broader APAC region from Australia.

You will act as a trusted technical advisor, delivering demonstrations, shaping solutions, and collaborating with Sales, Product, and Customer Success to help customers modernize their IT environments with TeamViewer ONE.

Qualifications

• 1-3+ years of experience in Presales Engineering, Solutions Engineering, Technical Consulting, IT Administration, IT Support, or Endpoint Management.
• Native-level Japanese and professional English communication skills.
• Solid understanding of modern IT environments including Windows/macOS/mobile OS, networking, and security best practices.
• Strong presentation, communication, and customer-facing skills.
• Self-motivated, proactive, highly organized, and able to work independently in a fast-paced, multicultural environment.

Responsibilities

• As a trusted technical advisor, educate prospective customers on the TeamViewer ONE platform throughout the sales cycle.
• Deliver engaging product demonstrations and tailored solutions in Japanese and English for Japan and APAC.
• Lead discovery conversations to identify business challenges and requirements, and propose solutions.
• Support evaluations, PoC/PoV activities, and purchasing processes with technical guidance.
• Collaborate with Sales, Product Management, Customer Success, Marketing and Support teams across APAC.

Skills

Japanese language

English language

Presales experience

Customer-facing

IT solution design

Job description

TeamViewer invites you to join as a Presales Solutions Engineer (Japanese & English Speaking) in the Mid-Market Solutions Engineering team, supporting Japan and the broader APAC region from Australia.

You will act as a trusted technical advisor, delivering demonstrations, shaping solutions, and collaborating with Sales, Product, and Customer Success to help customers modernize their IT environments with TeamViewer ONE.