Inside Sales Representative - Japanese Speaker

TeamViewer; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Onsite onboarding

Public transport offices

Benefits platform access

Team events

Open door policy

Work From Abroad program

Diversity culture

Job summary

TeamViewer in Adelaide is seeking a motivated Inside Sales Specialist fluent in Japanese and English to engage potential clients, present tailored solutions, and drive revenue growth. You will conduct online demonstrations, respond to requests, provide quotes, and follow up within defined timeframes while meeting daily and monthly targets.

Experience in tech sales and strong communication are essential. Local onboarding in our Adelaide office and a collaborative, diverse team culture support

Qualifications

• Fluent in Japanese (oral and written) with business-level English.
• Two years’ experience in sales or customer service.
• Ability to conduct needs analysis and customize solutions.
• Advanced knowledge of Windows and general technology.
• Strong customer service and communication skills.

Responsibilities

• Make contact with potential clients daily via assigned leads and opportunities.
• Propose solutions that meet customers' business needs.
• Provide online demonstrations when needed to potential customers.
• Respond promptly to email requests and provide quotes.
• Follow up on quotations within defined timeframes.
• Meet revenue targets set by the Inside Sales Team Manager.
• Cross-sell and up-sell additional products after needs analysis.

Skills

Japanese language

English communication

Sales experience

Customer service

Independent work

Windows knowledge

Tools

Windows

Job description

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

At TeamViewer, we empower businesses with innovative remote connectivity software that enhances productivity and growth.

• Make contact with potential clients each day via assigned leads & opportunities.
• Propose solutions to customers that meet their unique business needs.
• Provide online demonstrations where necessary to potential customers.
• Promptly respond to email requests.
• Provide quotes and follow up on quotations within defined timeframes.
• Meet daily/ weekly/ monthly revenue targets set by the Inside Sales Team Manager.
• Process written requests from our prospects and customers.
• Discover opportunities to cross-sell and up-sell additional products to customers by conducting a thorough needs analysis.

Requirements

• Fluent in Japanese, oral and written (be able to use KEIGO) with business-level proficiency in English.
• Two years’ experience in sales / customer service
• Technology industry experience desirable
• Ability to conduct a needs analysis and customize solutions
• Advanced knowledge of Windows® and general knowledge of technology
• Strong customer service and effective communication skills
• Team oriented, but able to work independently
• Creative and adaptable sales approach
• Work experience in Japan is preferable

What We Offer

• Onsite Onboarding in our Adelaide office for an optimal start
• Public transport friendly offices
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.