Bilingual Office Manager - Operations & People Lead

Yolo W Pty Ltd; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

MW Toolbox in NSW, Australia is seeking an experienced Office Manager to oversee daily administrative operations and support staff across the office. The role requires bilingual English and Mandarin skills, a related Diploma or higher qualification, and at least 3 years in a similar position.

You will manage office systems, budgeting, HR administration, procurement, and safety policies, ensuring smooth business continuity. Proficiency with MS Office is essential for reporting and compliance.

Qualifications

• Diploma or higher qualification in a related field.
• English and Mandarin bilingual language skills are essential.
• Min 3 years’ experience in a similar role.
• Strong organizational and leadership skills, with the ability to manage multiple priorities.
• Great attention to detail.
• Excellent communication and problem-solving abilities.
• Proficiency in MS Office Suite and general office software systems.

Responsibilities

• Overseeing office systems, procedures, and administrative processes to ensure efficiency.
• Supervising and supporting administrative and customer service staff.
• Managing internal and external correspondence, documentation, and records.
• Coordinating purchasing, inventory control, and supplier communications.
• Preparing operational reports, maintaining budgets, and monitoring office expenditures.
• Assisting with recruitment, onboarding, staff performance review and HR administration.
• Implementing workplace health and safety policies and ensuring compliance with company standards.
• Liaising with management and department heads to support business operations and project requirements.
• Overseeing scheduling, workflow, office equipment maintenance and general office logistics to ensure business continuity.

Skills

Bilingual English-Mandarin

Education

Diploma or higher qualification in a related field

Tools

MS Office Suite

Job description

MW Toolbox in NSW, Australia is seeking an experienced Office Manager to oversee daily administrative operations and support staff across the office. The role requires bilingual English and Mandarin skills, a related Diploma or higher qualification, and at least 3 years in a similar position.

You will manage office systems, budgeting, HR administration, procurement, and safety policies, ensuring smooth business continuity. Proficiency with MS Office is essential for reporting and compliance.