Office Manager (Mandarin-Speaking)

MelCo Foods; Blacktown; On-site; AUD 75,000 - 95,000; Full time

Job summary

MelCo Foods in Blacktown is seeking an experienced Office Manager - People & Operations to join our growing food manufacturing business. This hands-on role covers office management, HR support, workforce coordination and day-to-day operational support.

You will work closely with the General Manager and site leaders to coordinate people, office activities and operational matters, ensuring timely decisions are translated into actions across the site.

Qualifications

• Experience in office management, HR support or business admin.
• Experience with recruitment, onboarding and employee relations.
• Fluent in English and Mandarin with strong interpersonal skills.
• Understanding of Australian employment practices.
• Experience in food manufacturing or FMCG preferred.

Responsibilities

• Provide day-to-day HR and people support to managers, supervisors and employees.
• Support recruitment, onboarding, employee relations and workforce matters.
• Maintain HR records and assist with compliance and employee documentation.
• Assist with workforce coordination, labour reporting and related administration.
• Work closely with the General Manager on people and operational matters.
• Provide practical administrative support, information and feedback.
• Help connect management decisions with day-to-day site operations.
• Build effective working relationships with supervisors and employees.
• Identify issues early and support practical solutions.
• Manage day-to-day office administration.
• Coordinate uniforms, suppliers and other office requirements.
• Support internal communications, site events and business initiatives.
• Liaise with Head Office and external providers as required.

Skills

Office management

HR coordination

English & Mandarin

Communication

Job description

We are looking for an experienced Office Manager - People & Operations to join our growing food manufacturing business in Blacktown.

This is a hands-on role covering office management, HR support, workforce coordination and day-to-day operational support.

Working closely with the General Manager and site leadership team, you will help coordinate people, office and operational matters across the site.

Key Responsibilities

People & HR

• Provide day-to-day HR and people support to managers, supervisors and employees
• Support recruitment, onboarding, employee relations and workforce matters
• Maintain HR records and assist with compliance and employee documentation
• Support employee wellbeing, return-to-work and workplace matters

Workforce & Operations

• Work with supervisors to understand workforce needs and operational priorities
• Assist with workforce coordination, labour reporting and related administration
• Follow up actions and help ensure decisions are implemented
• Assist with workforce and organisational initiatives

Management Support

• Work closely with the General Manager on people and operational matters
• Provide practical administrative support, information and feedback
• Help connect management decisions with day-to-day site operations
• Build effective working relationships with supervisors and employees
• Identify issues early and support practical solutions

Office Management

• Manage day-to-day office administration
• Coordinate uniforms, suppliers and other office requirements
• Support internal communications, site events and business initiatives
• Liaise with Head Office and external providers as required

About You

• Previous experience in Office Management, HR/P&C, HR Advisory, Business Support or a similar people-focused role
• Experience supporting HR, recruitment, employee matters and general workforce administration
• Fluent in English and Mandarin, with strong communication and interpersonal skills across all levels of the organisation
• Strong organisational, problem-solving and time management skills, with the ability to manage multiple priorities independently
• Good understanding of Australian employment practices and HR processes
• High level of discretion, confidentiality and professionalism
• Experience in food manufacturing, FMCG or a similar operational environment, and exposure to return-to-work matters, would be highly regarded