Barrister Foh Attendant

Job Q; Australia; Remote; AUD 55,000 - 74,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Training & mentorship

Growth opportunities

Travel discounts

Positive team culture

Job summary

Job Q is seeking a Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after trips. You will respond to inquiries, manage itinerary changes, and guide travelers on requirements to ensure stress-free journeys.

Ideal candidates have customer-support or hospitality experience, strong communication, and a passion for travel. This remote role offers flexible hours and opportunities for growth within the company.

Qualifications

• Customer-first mindset and strong communication are essential.
• Experience in customer support, hospitality or tourism preferred.
• Reliable, organized, and capable of multitasking.
• Comfortable navigating online systems and digital booking tools.
• Passion for travel and delivering excellent service.

Responsibilities

• Respond to client inquiries via email, phone, and messaging systems.
• Process itinerary changes, cancellations, and special travel accommodations.
• Provide accurate guidance on travel requirements and agency policies.
• Conduct proactive check-ins with clients ahead of travel dates.
• Efficiently manage and resolve customer concerns with professionalism.

Skills

Customer-first mindset

Strong communication skills

Experience in customer support

Hospitality/tourism experience

Multitasking

Digital booking tools

Job description

Remote Travel Assistance Coordinator

We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress‑free and enjoyable journeys.

• Respond to client inquiries via email, phone, and messaging systems
• Process itinerary changes, cancellations, and special travel accommodations
• Provide accurate guidance on travel requirements and agency policies
• Conduct proactive check‑ins with clients ahead of travel dates
• Efficiently manage and resolve customer concerns with professionalism

• Customer‑first mindset with strong communication skills
• Experience in customer support, hospitality, or tourism preferred
• Reliable, organized, and capable of multitasking
• Comfortable navigating online systems and digital booking tools
• Passionate about travel and delivering excellent service

• Work‑from‑home flexibility
• Flexible hours
• Training and mentorship
• Growth opportunities within a growing travel company
• Access to industry discounts and travel benefits
• Positive and team‑oriented culture