Remote Adventure Travel Planner - Sales-Focused

Elite Escapes; Sydney; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Work-from-home flexibility

Flexible hours

Training and mentorship

Growth opportunities within a growing旅

Job summary

Elite Escapes is seeking a Remote Travel Coordinator to support clients before, during, and after trips. The role focuses on delivering stress-free journeys and exceptional service from a remote location in Australia.

The ideal candidate will have a customer-first mindset, excellent communication, and experience in hospitality or tourism. Responsibilities include handling inquiries, updating itineraries, and guiding travelers on requirements, with flexible hours and growth opportunities within

Qualifications

• Customer-first mindset and strong communication skills.
• Experience in customer support, hospitality, or tourism preferred.
• Reliable, organized, and capable of multitasking.
• Comfortable navigating online systems and digital booking tools.
• Passionate about travel and delivering excellent service.

Responsibilities

• Respond to client inquiries via email, phone, and messaging systems.
• Process itinerary changes, cancellations, and special travel accommodations.
• Provide accurate guidance on travel requirements and agency policies.
• Conduct proactive check-ins with clients ahead of travel dates.
• Efficiently manage and resolve customer concerns with professionalism.

Skills

Customer focus

Strong communication

Hospitality experience

Multitasking

Tools

Booking systems

Job description

Remote Travel Coordinator

We are looking for a motivated Remote Travel Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress‑free and enjoyable journeys.

Position Description

Work remotely, full time, based in Australia – Remote, NW. Contract type: Permanent. Location: Australia – Remote.

Key Responsibilities

• Respond to client inquiries via email, phone, and messaging systems
• Process itinerary changes, cancellations, and special travel accommodations
• Provide accurate guidance on travel requirements and agency policies
• Conduct proactive check‑ins with clients ahead of travel dates
• Efficiently manage and resolve customer concerns with professionalism

Ideal Candidate Profile

• Customer‑first mindset with strong communication skills
• Experience in customer support, hospitality, or tourism preferred
• Reliable, organized, and capable of multitasking
• Comfortable navigating online systems and digital booking tools
• Passionate about travel and delivering excellent service

Perks & Advantages

• Work‑from‑home flexibility
• Flexible hours
• Training and mentorship
• Growth opportunities within a growing travel company
• Access to industry discounts and travel benefits
• Positive and team‑oriented culture

Travel

Content may be required to travel occasionally.