Work From Home – Remote Travel Assistance

Kim Luxe Travel; Melbourne; A distancia; AUD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% work-from-home remote position

Training and ongoing support

Growth opportunities within a travel‑f

Access to travel‑related perks and

Descripción de la vacante

Kim Luxe Travel is seeking a Remote Travel Assistance specialist to support clients as they plan, prepare for, and experience their trips. In this work-from-home role, you will guide clients, handle travel-related requests, and ensure they feel supported every step of the way.

Key responsibilities include assisting clients remotely via email, phone, and messaging platforms; managing reservations, itinerary updates, and cancellations; and offering clear guidance on destinations, requirements, and

Formación

• Customer service experience in travel, hospitality, or support roles.
• Strong written and verbal communication skills.
• Highly organized, reliable, and detail-oriented.
• Ability to work independently in a remote environment.
• Willingness to learn new booking systems and digital tools.
• Enthusiastic about travel and helping others travel with confidence.

Responsabilidades

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Conocimientos

Communication

Customer service

Organization

Independent work

Learning agility

Travel enthusiasm

Herramientas

Booking systems

CRM tools

Reservation software

Descripción del empleo

Work From Home – Remote Travel Assistance

About the job Work From Home – Remote Travel Assistance

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

• Strong communication skills, both written and verbal
• Customer service experience (travel, hospitality, or support roles preferred)
• Highly organized, reliable, and detail-oriented
• Comfortable working independently in a remote environment
• Quick learner with the ability to adapt to booking systems and digital tools
• Enthusiastic about travel and helping others travel with confidence

What We Offer

• 100% work-from-home remote position
• Training and ongoing support
• Growth opportunities within a travel-focused company
• Access to travel-related perks and industry discounts
• Friendly, supportive remote team environment