Remote Travel Concierge

Kim Luxe Travel; Brisbane; Remote; AUD 52.000 - 70.000; Vollzeit

Benefits dieser Stelle

Work-from-home

Training and support

Travel perks

Remote team environment

Zusammenfassung

Kim Luxe Travel is seeking a Remote Travel Assistance specialist to guide clients through planning, preparing, and enjoying trips from home. You will handle travel-related requests, provide destination guidance, and ensure clients feel supported at every step.

Ideal candidates have strong communication skills, customer service experience in travel or related fields, and are highly organized. This remote role offers training, ongoing support, and growth opportunities within a travel-focused

Qualifikationen

• Excellent written and verbal communication skills.
• Experience in customer service, preferably travel/hospitality.
• Self-motivated, highly organized, and detail-oriented.
• Able to work independently in a remote role.
• Willingness to learn booking platforms and digital tools.

Aufgaben

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients as needed.
• Address questions or concerns professionally to ensure a positive client experience.

Kenntnisse

Communication

Customer service

Remote work

Booking systems

Travel knowledge

Jobbeschreibung

Work From Home – Remote Travel Assistance

About the job Work From Home – Remote Travel Assistance

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

Assist clients remotely via email, phone, and messaging platforms

Support travel reservations, itinerary updates, cancellations, and special requests

Provide clear guidance on destinations, travel requirements, and agency processes

Monitor upcoming trips and proactively reach out to clients when needed

Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

Strong communication skills, both written and verbal

Customer service experience (travel, hospitality, or support roles preferred)

Highly organized, reliable, and detail-oriented

Comfortable working independently in a remote environment

Quick learner with the ability to adapt to booking systems and digital tools

Enthusiastic about travel and helping others travel with confidence

What We Offer

100% work-from-home remote position

Training and ongoing support

Growth opportunities within a travel-focused company

Access to travel-related perks and industry discounts

Friendly, supportive remote team environment