Work From Home – Remote Travel Assistance

Kim Luxe Travel; Australia; Remote; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Remote work

Training provided

Career growth

Travel discounts

Team support

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this 100% remote role, you provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Ideal candidates have strong written and verbal communication, customer service experience in travel or hospitality, are highly organized, and comfortable working independently with booking systems and digital tools.

Qualifications

• Excellent communication skills, both written and verbal.
• Customer service experience, preferably in travel, hospitality, or support.
• Highly organized with strong attention to detail.
• Comfortable working independently in a remote environment.
• Willingness to learn booking systems and digital tools.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients as needed.
• Address questions or concerns professionally to ensure a positive client experience.

Skills

Strong communication

Customer service

Highly organized

Detail-oriented

Independent in remote work

Quick learner

Travel enthusiasm

Job description

Work From Home – Remote Travel Assistance

About the job Work From Home – Remote Travel Assistance

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

• Strong communication skills, both written and verbal
• Customer service experience (travel, hospitality, or support roles preferred)
• Highly organized, reliable, and detail-oriented
• Comfortable working independently in a remote environment
• Quick learner with the ability to adapt to booking systems and digital tools
• Enthusiastic about travel and helping others travel with confidence

What We Offer

• 100% work-from-home remote position
• Training and ongoing support
• Growth opportunities within a travel-focused company
• Access to travel-related perks and industry discounts
• Friendly, supportive remote team environment