Banking Customer Advocate (Part-Time, 12-Month)

Bendigo Bank; Babinda; On-site; AUD 36,000 - 60,000; Part time

Benefits offered by this job

Health & wellbeing support

BEN U corporate university

Job summary

Bendigo Bank's Community Bank Babinda is seeking a Customer Service Officer for a 12-month fixed-term, part-time position based in Babinda, QLD. You will engage with customers to complete transactions, advise on digital banking, and promote Bendigo's products while prioritising risk and accuracy.

You will be part of a community-focused team, with on-the-job training and development opportunities to advance your career in retail banking.

Qualifications

• Experience in customer service environment and ability to meet targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confident to communicate with customers face to face and over the phone.
• Willingness to learn and adapt in a banking environment.

Responsibilities

• Explore customers’ needs through conversations to help financial goals.
• Assist with transactions and cash handling while maintaining accuracy.
• Support customers with digital literacy and online banking needs.
• Be the branch face, handle inquiries, and assist with paperwork with risk awareness.

Skills

Customer service experience

Attention to detail

Communication skills (in person & on/0

Job description

Bendigo Bank's Community Bank Babinda is seeking a Customer Service Officer for a 12-month fixed-term, part-time position based in Babinda, QLD. You will engage with customers to complete transactions, advise on digital banking, and promote Bendigo's products while prioritising risk and accuracy.

You will be part of a community-focused team, with on-the-job training and development opportunities to advance your career in retail banking.