Customer Service & Banking Advisor - Samford, Part-Time

Bendigobank; Samford Village; Presencial; AUD 30.000 - 41.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health & wellbeing

Gym discounts

Private health insurance

Employee Assistance Program

BEN U university

Descripción de la vacante

Bendigo Bank is seeking a Customer Service Officer at the Samford Community Bank in Queensland. You’ll be the branch’s friendly face, helping customers with transactions, guiding digital banking, and tailoring recommendations to individual needs.

You’ll collaborate with specialists, support risk-aware processes, and participate in local community initiatives while delivering consistent, high-quality service in a part-time schedule.

Formación

• Experience in customer service environment and the ability to achieve targets.
• Strong attention to detail to ensure accurate transactions with a risk mindset.
• Confident to communicate with customers face to face and over the phone.
• Eagerness to understand what makes Bendigo Bank different.
• Willingness to collaborate with branch specialists and teams.
• Experience in banking and finance is a plus but not essential.

Responsabilidades

• Assist customers with transactions and cash handling.
• Educate customers about online platforms and digital banking.
• Recommend products and services to meet customer needs.
• Deliver friendly, responsive service and resolve queries.
• Support risk-aware branch operations and paperwork as required.
• Be the branch face and build community relationships.

Conocimientos

Customer service experience

Attention to detail

Communication skills

Banking knowledge

Collaboration

Digital literacy

Descripción del empleo

Bendigo Bank is seeking a Customer Service Officer at the Samford Community Bank in Queensland. You’ll be the branch’s friendly face, helping customers with transactions, guiding digital banking, and tailoring recommendations to individual needs.

You’ll collaborate with specialists, support risk-aware processes, and participate in local community initiatives while delivering consistent, high-quality service in a part-time schedule.