Customer Service & Community Banking Specialist - Part Time

Bendigo Bank; Lancelin; On-site; AUD 45,000 - 65,000; Part time

Benefits offered by this job

Health benefits

Gym membership discounts

Private health insurance

EAP program

BEN U learning

Job summary

Bendigo Bank in Lancelin, WA is seeking a part-time Customer Service Officer to join our Community Bank team for a 12-month fixed-term contract. You will help customers with transactions, educate them on online banking, and promote suitable banking solutions, while upholding risk considerations.

Bring strong customer service experience, attention to detail, and a collaborative mindset. Training and development opportunities are available within our community-focused network.

Qualifications

• Experience in customer service environment and the ability to achieve targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confidence to communicate with new and existing customers face to face and over the phone.
• Eagerness to understand and communicate what makes our bank different.
• Drive for collaboration – mateship is crucial for us to work together and achieve our goals.
• Experience in the banking and finance industry is a plus but not essential.

Responsibilities

• Assist customers with transactions and online banking needs.
• Educate customers about digital platforms and products.
• Process transactions and handle inquiries with risk considerations.
• Build community relationships and support branch goals.

Skills

Customer service

Target achievement

Attention to detail

Communication

Collaboration

Banking awareness

Job description

Bendigo Bank in Lancelin, WA is seeking a part-time Customer Service Officer to join our Community Bank team for a 12-month fixed-term contract. You will help customers with transactions, educate them on online banking, and promote suitable banking solutions, while upholding risk considerations.

Bring strong customer service experience, attention to detail, and a collaborative mindset. Training and development opportunities are available within our community-focused network.