Banking Customer Advisor: Impact, Growth & Perks

NAB; Sunshine Coast Regional; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Banking product discounts

Wellbeing and career development

Travel and lifestyle perks

Job summary

NAB is seeking a Branch Customer Advisor in Bundaberg to deliver a seamless, tailored customer experience and support our Bundaberg branch with a customer-centric approach.

You will identify suitable products, guide customers through account openings, lending options, and everyday banking transactions while promoting Smarter Banking tools to make banking simple, secure and accessible across channels.

Qualifications

• Customer-first mindset and desire to deliver gold-class service.
• Strong attention to detail in every transaction.
• Commitment to inclusion and diverse customers.

Responsibilities

• Support NAB’s Bundaberg branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate Smarter Banking options (self-service and digital) for customers.

Skills

Customer focus

Team player

Attention to detail

Inclusion

Job description

NAB is seeking a Branch Customer Advisor in Bundaberg to deliver a seamless, tailored customer experience and support our Bundaberg branch with a customer-centric approach.

You will identify suitable products, guide customers through account openings, lending options, and everyday banking transactions while promoting Smarter Banking tools to make banking simple, secure and accessible across channels.