Balance Room Operator

Pallion; Sydney; On-site; AUD 50,000 - 70,000; Full time

Job summary

Pallion, Australia’s leading precious metals services group, invites applications for a Balance Room Operator at ABC Refinery. You will ensure accurate metal movements, stock records and ERP reconciliation in a fast-paced refinery setting.

The role reports to the Stock Supervisor and involves daily stock reconciliations, cycle counts, and close collaboration with internal departments to optimise workflows while maintaining safety and organisation.

Qualifications

• Strong attention to detail and methodical approach.
• Experience with ERP systems, preferably Dynamics AX 365.
• Ability to work under pressure and meet deadlines.
• Good numerical and records management skills.
• Commitment to health and safety and accuracy in stock records.

Responsibilities

• Record precious metal movements across receipting, refining, transfer and dispatch.
• Maintain accurate inventory in the ERP system and ensure timeliness.
• Complete daily stock reconciliations and investigate discrepancies.
• Prepare and coordinate cycle counts and stocktakes.
• Assist with documentation, administration and records management.
• Collaborate with internal teams to keep workflows efficient.
• Identify variances between physical stock and system records.
• Maintain a clean, organised and safe working environment.
• Undertake regular manual handling and lifting duties.

Skills

Attention to detail

Problem solving

Numbers

ERP system experience

Dynamics AX 365

Work under pressure

Communication

Health and safety

Manual handling

Flexibility

Job description

An opportunity is available to join ABC Refinery as a Balance Room Operator, playing an important role in the accurate movement, tracking and reconciliation of precious metals throughout the refinery.
Working closely with internal teams, you'll help ensure physical inventory and ERP records remain accurate while supporting the receipting, refining, transfer and dispatch processes. This is a hands-on role suited to someone who enjoys working in a fast-paced operational environment where accuracy, organisation and attention to detail are critical.

About the Role

Reporting to the Stock Supervisor, your responsibilities will include:

• Accurately recording precious metal movements throughout receipting, refining, transfer and dispatch processes
• Maintaining accurate and timely inventory information within the ERP system
• Completing daily stock reconciliations and investigating discrepancies
• Preparing and coordinating cycle counts and stocktakes
• Assisting with documentation, administration and records management
• Working closely with internal departments to maintain efficient workflows
• Identifying and addressing variances between physical stock and system records
• Maintaining a clean, organised and safe working environment
• Undertaking regular manual handling and lifting duties

About You

We're looking for someone who is reliable, methodical and takes pride in getting the details right.

You will ideally bring:

• Strong attention to detail and a methodical approach to problem solving
• Confidence working with numbers, records and inventory
• ERP system experience, with Microsoft Dynamics AX 365 or a similar system highly regarded
• The ability to work effectively under pressure and meet deadlines
• A proactive approach to identifying and escalating issues
• Strong communication skills and the ability to work collaboratively across teams
• A commitment to workplace health and safety
• The ability to undertake manual handling and lift up to 25 kg
• Flexibility to work additional hours when required to support production and cyclical stocktake demands

About Pallion

Pallion is Australasia's largest precious metal services group and one of Australia's leading private groups of companies. Operating across Australia, Hong Kong and mainland China, Pallion designs, manufactures and distributes precious metal products and provides services across bullion, refining and minting, casting and jewellery, fabricated metals, findings and vaulting.

If you're highly organised, comfortable working in a hands-on operational environment and looking for an opportunity within the precious metals industry.