Automotive Warranty Specialist - Claims & Compliance

Patterson Cheney Group; Melbourne; Vor Ort; AUD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Competitive salary + commissions

Overtime opportunities

Close to home location

Training and development

Career opportunities within group

Employee Assistance Program (EAP)

Vehicle/parts discounts

Bunnings PowerPass discounts

Job security

Award-winning culture

AIA Employer of the Year

Zusammenfassung

Westar Trucks Derrimut is seeking an experienced Warranty Administrator to process warranty claims accurately and efficiently, aligning with manufacturer requirements. You will work closely with our Service team to maximise recoveries and provide outstanding support to internal and external stakeholders.

The role suits those with dealership administration experience, a keen eye for detail, and strong organisational and communication skills. Experience with Pentana, DMS, or SAP is highly regarded.

Qualifikationen

• Experience in dealership administration and automotive environment.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Able to work independently and with a team.
• Experience with warranty systems is a plus.

Aufgaben

• Process and manage warranty claims accurately and within required timeframes.
• Review warranty submissions to ensure compliance with manufacturer guidelines.
• Liaise with manufacturers and suppliers regarding claim approvals and reimbursements.
• Maintain accurate warranty records and supporting documentation.
• Monitor claim status and follow up on outstanding submissions.
• Work closely with Service Advisors and Technicians to ensure warranty repairs are documented.
• Stay updated with changing warranty procedures and manufacturer requirements.

Kenntnisse

Attention to detail

Time management

Communication skills

Independent and collaborative work

Dealership administration experience

Tools

Pentana

DMS

SAP

Jobbeschreibung

Westar Trucks Derrimut is seeking an experienced Warranty Administrator to process warranty claims accurately and efficiently, aligning with manufacturer requirements. You will work closely with our Service team to maximise recoveries and provide outstanding support to internal and external stakeholders.

The role suits those with dealership administration experience, a keen eye for detail, and strong organisational and communication skills. Experience with Pentana, DMS, or SAP is highly regarded.