Automotive Technical Support Specialist - On-Site & Remote

LTS Auto

Sydney

On-site

AUD 85,000 - 100,000

Full time

38 hours ago

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Benefits offered by this job

Fully maintained company vehicle

Mobile phone

Job summary

JAC Motors is expanding its Australian operations and seeks a motivated Technical Support Specialist to join the team in Haberfield. You will provide on-site and remote technical support, troubleshoot issues, publish technical bulletins, and liaise with OEMs to ensure service readiness and tool availability.

A strong emphasis on quality, training, and collaboration with production is expected. The role requires automotive technician certification, 3+ years in aftersales support, and excellent

Qualifications

,Three years’ experience in automotive aftersales technical support.
-Experience with diagnostic tools and repair procedures.
-Strong presentation and communication skills.
-Ability to work independently and in a team environment.

Responsibilities

Technical Support: on-site and remote support for dealerships and technicians.
Monitor quality issues and publish technical bulletins; liaise with OEMs.
Ensure service readiness and tooling availability; coordinate with OEMs.
Support production with technical expertise and training material development.

Skills

Automotive diagnostics

Technical troubleshooting

On-site support

Remote support

Presentation skills

Communication

Education

Certificate of automotive mechanic

Certificate of automotive technical training

Tools

Diagnostic tools

Job description

A strong emphasis on quality, training, and collaboration with production is expected. The role requires automotive technician certification, 3+ years in aftersales support, and excellent

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