Automotive Service Manager

Kerry's Automotive Group; Adelaide; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Relocation package

Relocation assistance

Competitive salary + incentives

Career growth

Job summary

Kerry’s Automotive Group in Darwin, NT, seeks a high-octane Service Manager to lead our service department, drive customer excellence, and steer a high-volume workshop with a team of skilled technicians.

You will own day-to-day operations, mentor staff, manage budgets, and ensure safety standards while supporting a comprehensive relocation package to make the Territory your new home.

Qualifications

• Minimum 3 years as Service Manager or Senior Assistant Service Manager in franchised dealership.

Responsibilities

• Lead a high-volume workshop and oversee service department operations.
• Mentor, manage, and motivate a large service team to hit KPIs.
• Maximise productivity while ensuring quality and profitability.
• Maintain Kerry’s reputation for outstanding customer service.

Skills

Team Leadership

Adaptability

Customer Focus

Technical Savvy

Job description

Service Manager | Kerry’s Automotive Group | Darwin, NT

BYD | GWM | GMSV | XPENG | MERCEDES BENZ | NISSAN | HONDA

Drive your career to the Top End!

Are you a high-octane Service Manager looking for a change of scenery? Kerry’s Automotive Group, Darwin’s premier multi-franchise dealership, is looking for a powerhouse leader to steer our service department toward continued excellence.

Darwin isn't just a location; it’s a lifestyle. If you’re tired of the morning frost and city gridlock, swap it for world-class fishing, stunning sunsets, and a tropical pace of life. For the right candidate, we are offering a comprehensive relocation package to help you make the Territory your new home.

The Role

As our Service Manager, you'll take ownership of the day-to-day operation of the Service Department, ensuring our customers receive an exceptional experience. You will oversee a high-volume workshop, lead a team of skilled technicians and advisors, and ensure our operations run efficiently and profitable.

Key Responsibilities:

• Team Leadership: Mentor, manage, and motivate a large service team to hit KPIs and maintain a culture of excellence.
• Operational Efficiency: Optimise workshop flow to maximize productivity without compromising on quality.
• Customer Experience: Maintain Kerry’s reputation for outstanding customer service.
• Financial Performance: Manage departmental budgets, forecasting, and profitability.
• Compliance: Ensure all safety standards and manufacturer requirements are met across our diverse brand portfolio.

What You Bring to the Table

• Proven Experience: You have a solid track record as a Service Manager or Senior Assistant Service Manager within a franchised dealership with at least 3 years experience.
• Technical Savvy: While you're in the office, you speak the language of the workshop fluently.
• Leadership: You know how to build a team that actually wants to come to work.
• Adaptability: You can pivot quickly in a fast-paced environment.
• The "Darwin" Spirit: A positive, "can-do" attitude and an interest in becoming part of a tight-knit community.

Why Kerry’s Automotive Group?

• Competitive Salary + Incentives: A package that reflects your expertise and results.
• Relocation Assistance: We’ll help get you (and your gear) to Darwin.
• Career Growth: Work with a leading automotive group with a massive footprint in the NT.
• Lifestyle: Enjoy 300+ days of sunshine a year and some of the best outdoor adventures Australia has to offer.