Automotive Service Advisor: Growth, Training & Weekdays

Recruit Shop Pty Ltd; Adelaide; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Superannuation

Overtime opportunities

Training programs

Air conditioned workshop

Quality team culture

Job summary

Recruit Shop Pty Ltd is seeking an assistant service advisor to deliver excellent customer service by coordinating maintenance and repairs for clients. Start in a professional team, with growth opportunities into a service advisor role.

Reporting to the Service Manager, you will handle client communications, scheduling, and basic diagnostics support. The role offers a full-time position with overtime options, a well-equipped workshop, and access to training resources to develop service advisor

Qualifications

• Certificate III in automotive or an associated industry.
• 2 years' experience as a technician or as a service advisor.
• Confident, friendly manner and well presented appearance.
• Good technical knowledge of German vehicles and strong communication skills.
• Attention to detail and willingness to follow established work processes.
• Ability to work in a team while remaining self-motivated and autonomous.
• Passion for cars and desire to provide customer service maintaining clients' vehicles.
• Good computer competency to maintain client records and familiarity with spare parts systems.

Responsibilities

• Explain repair scenarios to clients in a clear, understandable way.
• Greet clients and understand their needs and concerns.
• Coordinate appointments and technician workloads to deliver vehicles on time.
• Compile invoices, maintain records and respond to client inquiries within 24 hours.
• Liaise with clients on preliminary fault diagnosis and approved completion times.

Skills

2 years exp

German cars

Strong comms

Team player

Education

Certificate III in automotive

Job description

Recruit Shop Pty Ltd is seeking an assistant service advisor to deliver excellent customer service by coordinating maintenance and repairs for clients. Start in a professional team, with growth opportunities into a service advisor role.

Reporting to the Service Manager, you will handle client communications, scheduling, and basic diagnostics support. The role offers a full-time position with overtime options, a well-equipped workshop, and access to training resources to develop service advisor