Automotive Service Advisor - Fast-Paced, Customer-Driven

Wagga Trucks; Wagga Wagga; On-site; AUD 55,000 - 75,000; Full time

Job summary

Wagga Trucks is a family-owned business and regional Australia's leading truck dealership, seeking a motivated Service Advisor to join our Wagga branch. You will be the key contact between the dealership and customers, ensuring every customer receives exceptional service from start to finish.

Ideal candidates are friendly, organised and passionate about customer service, enjoy building relationships, and thrive in a fast-paced environment.

Qualifications

• Experience in a fast-paced customer service role.
• Confident communicating with customers and colleagues.
• Organised and able to juggle multiple tasks.
• Interest in the automotive industry.

Responsibilities

• Welcoming customers and creating a positive first impression.
• Manage service bookings and customer enquiries.
• Coordinate with parts to ensure availability for repairs and servicing.
• Build strong customer relationships through clear communication.
• Follow up on external bookings and track progress.
• Help ensure the service department runs smoothly.

Skills

Customer service

Communication

Organisation

Multitasking

Driver's license

Computer literacy

Tools

CRM software

Computers

Job description

Wagga Trucks is a family-owned business and regional Australia's leading truck dealership, seeking a motivated Service Advisor to join our Wagga branch. You will be the key contact between the dealership and customers, ensuring every customer receives exceptional service from start to finish.

Ideal candidates are friendly, organised and passionate about customer service, enjoy building relationships, and thrive in a fast-paced environment.