Automotive Service Advisor — Customer-First

Geelong Harley-Davidson; Geelong; On-site; AUD 50,000 - 65,000; Full time

Job summary

Geelong Harley-Davidson is seeking a Service Advisor to join our team in Geelong. Reporting to the Service Manager, you will ensure a high level of customer satisfaction and keep the service department running smoothly.

You will coordinate with technicians and parts staff, allocate work-in-progress, and deliver prompt, reliable service to riders and customers in the Geelong and regional area. Previous automotive service experience preferred.

Qualifications

• Experience in automotive service environment.
• Strong customer service and communication skills.
• Ability to lead by example and work with the team.

Responsibilities

• Assist the Service Manager with maintaining an efficient service department.
• Provide prompt, dependable service to customers.
• Allocate and review work-in-progress to ensure quality and timeliness.
• Coordinate with the Parts Manager to ensure smooth parts flow to technicians.

Skills

Automotive knowledge

Customer service

Communication

Leadership

Job description

Geelong Harley-Davidson is seeking a Service Advisor to join our team in Geelong. Reporting to the Service Manager, you will ensure a high level of customer satisfaction and keep the service department running smoothly.

You will coordinate with technicians and parts staff, allocate work-in-progress, and deliver prompt, reliable service to riders and customers in the Geelong and regional area. Previous automotive service experience preferred.