Automotive Service Advisor

Sunshine Coast Mazda; Maroochydore; On-site; AUD 55,000 - 70,000; Full time

Job summary

Sunshine Coast Mazda in Maroochydore is seeking a customer-focused individual for its Service Department. You will join a highly skilled team in a fast-moving environment and help ensure a high-quality, brand-focused experience for every customer.

Experience in automotive, hospitality, or front-facing roles is helpful. Strong admin skills, organisation, and the ability to work unsupervised in a busy setting are valued.

Qualifications

• Exceptional customer service and communication skills.
• Able to build strong rapport in customer focused role.
• Ability to work unsupervised in a fast paced environment.
• Time management and multitasking skills.
• Ability to deal with conflict.
• Strong desire to be part of a team oriented environment.

Responsibilities

• Meeting and greeting service customers
• Liaising with customers re repair times and costs
• Preparing repair orders and invoices
• Taking service bookings and enquiry's

Skills

Customer service

Communication

Time management

Multitasking

Conflict resolution

Teamwork

Job description

Are you a highly motivated individual with a passion for customer service? Are you process driven and thrive in a busy workplace with a great friendly team? Sunshine Coast Mazda is looking for an outstanding, customer focused person for its busy Service Department located in Maroochydore.

You will be joining a highly skilled and motivated team in a fast moving business. The team ensures every customer receives a high quality brand focused experience. The ideal candidate should have previous experience in the automotive industry, however previous experience in hospitality or customer facing service roles is helpful. Strong admin skills and organisation are key. Ongoing training will be provided to the successful candidate. This role offers a competitive salary with commissions and superannuation in a rewarding team oriented environment.

Responsibilities

• Meeting and greeting service customers
• Liaising with customers re repair times and costs
• Preparing repair orders and invoices
• Taking service bookings and enquiry's

Candidates will have

• Exceptional customer service and communication skills
• Able to build strong rapport in customer focused role
• Ability to work unsupervised in a fast paced environment
• Time management and multitasking skills
• Ability to deal with conflict
• Strong desire to be part of a team oriented environment