Auto Service Advisor – Fast-Paced, Customer-Centric

Sunshine Coast Mazda; Maroochydore; On-site; AUD 55,000 - 70,000; Full time

Job summary

Sunshine Coast Mazda in Maroochydore is seeking a customer-focused individual for its Service Department. You will join a highly skilled team in a fast-moving environment and help ensure a high-quality, brand-focused experience for every customer.

Experience in automotive, hospitality, or front-facing roles is helpful. Strong admin skills, organisation, and the ability to work unsupervised in a busy setting are valued.

Qualifications

• Exceptional customer service and communication skills.
• Able to build strong rapport in customer focused role.
• Ability to work unsupervised in a fast paced environment.
• Time management and multitasking skills.
• Ability to deal with conflict.
• Strong desire to be part of a team oriented environment.

Responsibilities

• Meeting and greeting service customers
• Liaising with customers re repair times and costs
• Preparing repair orders and invoices
• Taking service bookings and enquiry's

Skills

Customer service

Communication

Time management

Multitasking

Conflict resolution

Teamwork

Job description

Sunshine Coast Mazda in Maroochydore is seeking a customer-focused individual for its Service Department. You will join a highly skilled team in a fast-moving environment and help ensure a high-quality, brand-focused experience for every customer.

Experience in automotive, hospitality, or front-facing roles is helpful. Strong admin skills, organisation, and the ability to work unsupervised in a busy setting are valued.