Automotive Delivery Specialist — Customer Handover

Bartons Motor Group; Queensland; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Strong earning potential

Career development

Perks that matter

Supportive culture

Real career pathways

Quality stock & strong enquiry

Job summary

Bartons Wynnum is hiring a Delivery Co-ordinator to join our Wynnum sales team. This full-time role focuses on delivering new and used vehicles, serving as the main contact from sale to handover, and ensuring a smooth customer delivery experience.

You will book deliveries, keep customers informed, and collaborate with sales, finance, workshop and detailing to ensure vehicles are prepared to brand standards. A customer-focused attitude and valid driver’s license are essential.

Qualifications

• Customer service or hospitality or retail background preferred
• Strong communication, presentation and negotiation skills
• Team-first mindset with ability to work independently
• Driven to achieve targets and deliver great results
• Attention to detail and time management
• Manual driver’s licence – essential
• Right to work in Australia

Responsibilities

• Book vehicle deliveries with customers within one business day of sale
• Keep customers updated from booking to handover
• Manage delivery calendar and delivery bays
• Coordinate with sales, finance, workshop and detailing to prepare vehicles
• Ensure paperwork, funds, rego and CTP are in place before release
• Handover vehicles with a walkthrough of safety tech, apps and services
• Explain warranty, roadside assist and servicing; book first services
• Follow up with customers post-delivery to encourage reviews and referrals
• Maintain accurate CRM/DMS records and a delivery register

Skills

Customer service

Automotive knowledge

Delivery coordination

CRM

Tools

CRM system

DMS

Bluelink/myHyundai

Job description

Bartons Wynnum is hiring a Delivery Co-ordinator to join our Wynnum sales team. This full-time role focuses on delivering new and used vehicles, serving as the main contact from sale to handover, and ensuring a smooth customer delivery experience.

You will book deliveries, keep customers informed, and collaborate with sales, finance, workshop and detailing to ensure vehicles are prepared to brand standards. A customer-focused attitude and valid driver’s license are essential.