Delivery Co-ordinator

Bartons Motor Group; Queensland; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Strong earning potential

Career development

Perks that matter

Supportive culture

Real career pathways

Quality stock & strong enquiry

Job summary

Bartons Wynnum is hiring a Delivery Co-ordinator to join our Wynnum sales team. This full-time role focuses on delivering new and used vehicles, serving as the main contact from sale to handover, and ensuring a smooth customer delivery experience.

You will book deliveries, keep customers informed, and collaborate with sales, finance, workshop and detailing to ensure vehicles are prepared to brand standards. A customer-focused attitude and valid driver’s license are essential.

Qualifications

• Customer service or hospitality or retail background preferred
• Strong communication, presentation and negotiation skills
• Team-first mindset with ability to work independently
• Driven to achieve targets and deliver great results
• Attention to detail and time management
• Manual driver’s licence – essential
• Right to work in Australia

Responsibilities

• Book vehicle deliveries with customers within one business day of sale
• Keep customers updated from booking to handover
• Manage delivery calendar and delivery bays
• Coordinate with sales, finance, workshop and detailing to prepare vehicles
• Ensure paperwork, funds, rego and CTP are in place before release
• Handover vehicles with a walkthrough of safety tech, apps and services
• Explain warranty, roadside assist and servicing; book first services
• Follow up with customers post-delivery to encourage reviews and referrals
• Maintain accurate CRM/DMS records and a delivery register

Skills

Customer service

Automotive knowledge

Delivery coordination

CRM

Tools

CRM system

DMS

Bluelink/myHyundai

Job description

Join One of Brisbane’s Fastest Growing Automotive Teams

With the Bartons Group continuing to grow, we are on the lookout for passionate and driven Delivery Co-ordinator to join our sales team at Barton's Wynnum.

This is an exciting opportunity to join a high-performing sales team, represent a trusted local automotive group, and build a long-term career in an environment where success is recognised and rewarded.

Why Bartons?

Bartons is more than a dealership — we’re a proud part of Brisbane’s Bayside, delivering outstanding automotive experiences and retailing over 800 vehicles per month across 18 leading brands, including Mitsubishi, Nissan, Hyundai, LDV, LDV RV, Subaru, MG, IM, Chery, Farizon, Peugeot, Renault, GAC, Foton, and GWM, plus used vehicles.

Benefits

• Strong earning potential – competitive base salary + uncapped commission opportunities
• Career development – we invest in your growth with training, coaching, and support
• Perks that matter – employee rewards, discounts, and EAP support
• Supportive culture – fun, fast-paced, professional, and team-focused
• Real career pathways – many of our leaders started in dealership roles just like this
• Quality stock and strong enquiry – giving you the tools to succeed

About You

• Previous automotive sales experience (preferred, but open to trainees)
• A passion for people and building lasting customer relationships
• Strong communication, presentation, and negotiation skills
• A customer-first approach and professional attitude
• A team-first mindset with the ability to work independently
• A drive to achieve targets and deliver great results
• Strong follow-up, attention to detail, and time management
• Previous automotive sales experience, or a strong retail/customer service background with the motivation to succeed in sales
• A current manual driver’s licence — essential
• The right to work in Australia

About the Role

This is a new full-time role at Bartons Wynnum. Its sole focus is delivering new and used vehicles to our customers. Once the sale is done and the vehicle is being prepared, you take over. You become the customer’s main point of contact, book their delivery, keep them updated and hand over the keys yourself. You’ll make every handover smooth, memorable and to brand standard, which frees our Sales Consultants to focus on selling.

What you’ll do

• Take over each sold vehicle from the Sales Consultant and contact the customer within one business day to book their delivery
• Keep customers updated from booking to handover, and deal with any delays quickly and openly
• Manage the delivery calendar and delivery bays, especially at month and quarter end
• Work with sales, finance, workshop, accessories and detailing so every vehicle is fully ready before the customer arrives
• Check that paperwork, finance, funds, rego and CTP are all in place before any vehicle is released
• Hand over each vehicle personally, with a full walk-around covering safety tech, infotainment and connected services, and help customers set up apps like Bluelink and myHyundai
• Show EV and hybrid buyers how charging, range and regenerative braking work
• Explain warranty, roadside assist and servicing, and book first services where possible
• Follow up with every customer after delivery, encourage reviews and referrals, and support strong customer survey results
• Keep accurate CRM/DMS records and a delivery register

About You

• You have a customer service, hospitality, retail or automotive background, and you love giving people a great experience
• You’re highly organised, so you can juggle multiple deliveries, deadlines and stakeholders without dropping the ball
• You communicate confidently and warmly, both in person and over the phone
• You love learning about cars and technology, and you can explain it simply
• You pay close attention to detail and follow process
• You hold a current driver’s licence
• Automotive or delivery experience is a plus, but we value attitude and service skills just as highly

Diversity & Inclusion

We believe that our strength comes from our people, and we’re committed to building a team that reflects the diversity of our community. We welcome individuals from all backgrounds, experiences, and perspectives to apply — and we’re proud to provide an environment where everyone feels respected, supported, and valued.

Ready to Drive Your Career Forward?

If you’re looking for a long-term role with real earning potential, genuine career pathways, and a company that truly values its people — this is it.

Please note: Only candidates selected for an interview will be contacted.