Delivery Co-ordinator

Bartons Motor Group; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Strong earning potential

Career development

Perks that matter

Supportive culture

Real career pathways

Quality stock and strong enquiry

Job summary

Bartons Motor Group in Brisbane is seeking a Delivery Co-ordinator to join our Wynnum sales team. You’ll become the customer’s main contact from sale to handover, book delivery times, and ensure a smooth, brand‑standard handover with every vehicle.

Work with sales, finance, workshop and detailing to have each vehicle fully prepped. Manage the delivery calendar, confirm paperwork, and follow up after delivery to encourage reviews and referrals, delivering a standout customer experience.

Qualifications

• Customer service, hospitality, retail or automotive background.
• Highly organised with ability to juggle deliveries and deadlines.
• Confident and warm communication, in person and on the phone.
• Interest in cars/tech and ability to explain clearly.
• Current driver’s licence.

Responsibilities

• Take over each sold vehicle from the Sales Consultant and contact the customer within one business day to book their delivery.
• Keep customers updated from booking to handover, and deal with any delays quickly and openly.
• Manage the delivery calendar and delivery bays, especially at month and quarter end.
• Work with sales, finance, workshop, accessories and detailing so every vehicle is fully ready before the customer arrives.
• Check that paperwork, finance, funds, rego and CTP are all in place before any vehicle is released.
• Hand over each vehicle personally, with a full walk-around covering safety tech, infotainment and connected services, and help customers set up apps like Bluelink and myHyundai.
• Show EV and hybrid buyers how charging, range and regenerative braking work.
• Explain warranty, roadside assist and servicing, and book first services where possible.
• Follow up with every customer after delivery, encourage reviews and referrals, and support strong customer survey results.
• Keep accurate CRM/DMS records and a delivery register.

Skills

Customer service

Communication

Time management

Organisation

Problem solving

Attention to detail

Driver's licence

Tools

CRM systems

DMS

Job description

Join One of Brisbane’s Fastest Growing Automotive Teams

With the Bartons Group continuing to grow, we are on the lookout for passionate and driven Delivery Co-ordinator to join our sales team at Barton's Wynnum.

This is an exciting opportunity to join a high-performing sales team, represent a trusted local automotive group, and build a long-term career in an environment where success is recognised and rewarded.

Why Bartons?

Bartons is more than a dealership — we’re a proud part of Brisbane’s Bayside, delivering outstanding automotive experiences and retailing over 800 vehicles per month across 18 leading brands, including Mitsubishi, Nissan, Hyundai, LDV, LDV RV, Subaru, MG, IM, Chery, Farizon, Peugeot, Renault, GAC, Foton, and GWM, plus used vehicles.

When you join our team, you’ll enjoy:

• Strong earning potential – competitive base salary + uncapped commission opportunities
• Career development – we invest in your growth with training, coaching, and support
• Perks that matter – employee rewards, discounts, and EAP support
• Supportive culture – fun, fast-paced, professional, and team-focused
• Real career pathways – many of our leaders started in dealership roles just like this
• Quality stock and strong enquiry – giving you the tools to succeed

About You

We’re looking for someone who brings:

• Previous automotive sales experience (preferred, but open to trainees)
• A passion for people and building lasting customer relationships
• Strong communication, presentation, and negotiation skills
• A customer-first approach and professional attitude
• A team-first mindset with the ability to work independently
• A drive to achieve targets and deliver great results
• Strong follow-up, attention to detail, and time management
• Previous automotive sales experience, or a strong retail/customer service background with the motivation to succeed in sales
• The right to work in Australia

About the Role

This is a new full-time role at Bartons Wynnum. Its sole focus is delivering new and used vehicles to our customers. Once the sale is done and the vehicle is being prepared, you take over. You become the customer’s main point of contact, book their delivery, keep them updated and hand over the keys yourself. You’ll make every handover smooth, memorable and to brand standard, which frees our Sales Consultants to focus on selling.

What you’ll do

• Take over each sold vehicle from the Sales Consultant and contact the customer within one business day to book their delivery
• Keep customers updated from booking to handover, and deal with any delays quickly and openly
• Manage the delivery calendar and delivery bays, especially at month and quarter end
• Work with sales, finance, workshop, accessories and detailing so every vehicle is fully ready before the customer arrives
• Check that paperwork, finance, funds, rego and CTP are all in place before any vehicle is released
• Hand over each vehicle personally, with a full walk-around covering safety tech, infotainment and connected services, and help customers set up apps like Bluelink and myHyundai
• Show EV and hybrid buyers how charging, range and regenerative braking work
• Explain warranty, roadside assist and servicing, and book first services where possible
• Follow up with every customer after delivery, encourage reviews and referrals, and support strong customer survey results
• Keep accurate CRM/DMS records and a delivery register

About You

• You have a customer service, hospitality, retail or automotive background, and you love giving people a great experience
• You’re highly organised, so you can juggle multiple deliveries, deadlines and stakeholders without dropping the ball
• You communicate confidently and warmly, both in person and over the phone
• You love learning about cars and technology, and you can explain it simply
• You pay close attention to detail and follow process
• You hold a current driver’s licence
• Automotive or delivery experience is a plus, but we value attitude and service skills just as highly

Diversity & Inclusion

We believe that our strength comes from our people, and we’re committed to building a team that reflects the diversity of our community. We welcome individuals from all backgrounds, experiences, and perspectives to apply — and we’re proud to provide an environment where everyone feels respected, supported, and valued.

Ready to Drive Your Career Forward?

If you’re looking for a long-term role with real earning potential, genuine career pathways, and a company that truly values its people — this is it.