Automotive Branch Manager

Ulti-Mech; Perth; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Career progression

Close to transit

Growing WA business

Job summary

Ulti-Mech Pty Ltd in Gosnells is seeking an experienced Automotive Branch Manager to lead day-to-day workshop operations, customer service and bookings, with a focus on growing the mechanical and fleet side of the business.

You will coordinate parts, quotes and invoices, liaise with technicians and customers, monitor WIP and efficiency, and develop strong relationships to drive repeat business. A background in service advising or workshop coordination is preferred, with leadership potential.

Qualifications

• Previous service advisor or workshop coordination experience.
• Automotive industry background preferred.
• Strong communication and organisational skills.
• Ability to multitask in a busy workshop environment.
• Positive attitude with leadership potential.

Responsibilities

• Manage day-to-day workshop customer service.
• Coordinate workshop bookings and job flow.
• Prepare quotes and invoices.
• Liaise with technicians and customers.
• Monitor WIP and workshop efficiency.
• Coordinate parts ordering and supplier communication.
• Help grow the mechanical and fleet customer base.
• Maintain strong customer relationships and repeat business.

Skills

Workshop coordination

Service advisor experience

Leadership potential

Strong communication

Organisational skills

Multitasking

Job description

Ulti-Mech is looking for an experienced Automotive Branch Manager to help grow the mechanical and fleet side of our Gosnells workshop.

Our workshop carries out:

General light vehicle servicing and repairs

Brake, suspension and mechanical repairs

Fleet maintenance

Heavy vehicle and commercial repairs

Department of Transport inspections

We already have a dedicated booking team handling Department of Transport inspection bookings, helping reduce phone traffic and allowing this role to focus on workshop operations, customer service and growing the mechanical side of the business.

Located in Gosnells with the train station only approximately 30 metres from the workshop, this location is ideal for anyone wanting easy public transport access.

About Us

Ulti-Mech Pty Ltd is a WA-owned automotive, heavy vehicle and mining support company with operations across Perth, Newman, Port Hedland and Geraldton. We also operate Daimler Trucks Geraldton supporting Mercedes-Benz Trucks, Freightliner and Fuso.

Our Gosnells workshop has recently undergone major upgrades including:

Brand new signage and workshop presentation

New partnership with Bridgestone tyres

Expansion plans and growing customer demand

The Role

Manage day-to-day workshop customer service

Coordinate workshop bookings and job flow

Prepare quotes and invoices

Liaise with technicians and customers

Monitor WIP and workshop efficiency

Coordinate parts ordering and supplier communication

Help grow the mechanical and fleet customer base

Maintain strong customer relationships and repeat business

What We’re Looking For

Previous Service Advisor or workshop coordination experience

Automotive industry background preferred

Strong communication and organisational skills

Ability to multitask in a busy workshop environment

Positive attitude with leadership potential

What We Offer

Competitive salary package

Company vehicle/fuel provided

Genuine career progression opportunities across multiple WA locations

Potential pathways into management and other company roles

Convenient location directly near Gosnells Train Station

Supportive WA-owned business with ongoing growth

This is a great opportunity for someone wanting more than a standard front counter role and looking to grow with an expanding WA business.

Unlock job insights

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How many years' experience do you have as a branch manager?
• How much notice are you required to give your current employer?
• Do you have previous invoicing experience?
• How many years' experience do you have as an automotive service adviser?
• Do you have experience quoting & booking automotive services?